RETURN & REFUND POLICY

Because our products are research materials, we accept claims only for orders that arrive damaged, incomplete, or incorrect. Returns of unopened products for any other reason are not accepted.

If you have an issue with your order, contact us within 7 days of delivery.

If your shipment arrives damaged, incomplete, or incorrect, contact our support team within 7 days of delivery.

To expedite review, please include:

• Your order number and full name
• Clear photos of the affected item(s) and packaging
• A brief summary of what occurred

After verification, a replacement or refund will be issued for any affected product, subject to inventory availability and validation of the claim.

Customer Support: Sales@revivesupplyco.com

Approved refunds are issued to the original payment method. Processing time depends on your bank and is typically 5–10 business days after the refund is issued.

Shipping charges and the optional Delivery Protection are non-refundable once an order has shipped, except where an error originated with us.

• Orders cannot be canceled or modified once shipped.
• Replacements are issued only when sufficient documentation or evidence is provided.
• Shipping costs are non-refundable unless an error originated from our facility.