PAYMENT POLICY

The following methods are available at checkout:

• Zelle — Manual bank payment — send via your bank's Zelle app. A 3% discount applies.
• Credit Card — Visa, Mastercard, Amex and Discover — charged instantly. A 2.95% processing fee applies.

Card payments are accepted from Visa, Mastercard, Amex, Discover, Unionpay.

All prices are listed and charged in United States Dollars (USD).

If your card is issued outside the United States, your bank may apply a foreign transaction fee and its own exchange rate. Those charges come from your bank, not from us.

Payment is captured in full at the time the order is placed. We do not offer installment billing, financing, or net terms.

• Your card is charged once per order. We do not store raw card numbers — card details are tokenized in your browser by our payment processor and never reach our servers.
• The descriptor that appears on your statement may differ from the storefront name. Check your order confirmation email before disputing a charge you do not recognize.
• An authorization that fails verification is released by your bank automatically, typically within 3–5 business days.

Applicable state and local sales tax is calculated at checkout based on your shipping address and is displayed before you confirm payment.

Customers claiming a tax exemption must provide a valid resale or exemption certificate before placing the order.

Orders may be held for manual review when the billing and shipping details do not match, or when an order is flagged by our fraud screening.

If your order is held we will contact you at the email on the order. Unresolved holds are cancelled and refunded in full after 7 days.

Approved refunds are issued to the original payment method. Processing time depends on your bank and is typically 5–10 business days after the refund is issued.

Shipping charges and the optional Delivery Protection are non-refundable once an order has shipped, except where an error originated with us.

See the Return & Refund Policy for what qualifies for a refund or replacement.

Contact Sales@revivesupplyco.com before filing a dispute with your bank. Almost every issue — a missing package, an unrecognized descriptor, a duplicate charge — is resolved faster directly.

• We respond to every chargeback with the order record, the delivery tracking, and the acknowledgements accepted at checkout.
• Accounts with a chargeback filed without prior contact may be restricted from placing future orders.
• Filing a fraudulent dispute on an order you placed and received may be referred for collection.

By completing a purchase you certify that you are 21 years of age or older, that you are acquiring these materials for lawful laboratory research, and that you will not use or resell them for human or veterinary use.

For Research Use Only. All products offered by Revive Supply Co. are intended strictly for laboratory research use. Not for human consumption. Not for veterinary use. Not intended to diagnose, treat, cure, or prevent any disease.

Billing questions: Sales@revivesupplyco.com

Phone: (805) 732-5498